Tuber Shipping Policy

Shipping Period:

Tuber shipments will commence immediately after your order has been processed. We appreciate your patience as we prioritize the safety of your tubers during transit.

Shipping Locations:

We currently only ship tubers within the United States. We regret any inconvenience this may cause to our international customers.

Shipping Methods:

All tuber orders will be shipped via __. We prioritize reliable and efficient shipping methods to ensure the safe delivery of your tubers.

Shipping Costs:

Shipping costs are calculated during the checkout process based on your location and the size of your order. Please review the shipping costs before finalizing your purchase.

Shipping Confirmation:

Once your tuber order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the status and estimated delivery date of your package.

Delivery Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect addresses.

Unforeseen Circumstances:

While we strive to adhere to the shipping schedule, unforeseen circumstances such as extreme weather conditions may impact the delivery timeline. We appreciate your understanding and patience in such situations.

Live Arrival Guarantee:

We guarantee that your tubers will arrive in good condition. If you encounter any issues upon receipt, please contact us within 15 days with clear photos, and we will work to resolve the matter promptly.

Refund and Returns:

Due to the nature of our products, we do not accept returns. However, if there are issues with your order, please contact us, and we will do our best to address the situation.

Contact Information:

For any inquiries or concerns regarding tuber shipments, please contact our customer support through our website or via [email address].

Policy Changes:

We reserve the right to update or modify this shipping policy at any time. Please check our website for the most current information.

Thank you for choosing STEMS Wayland for your Dahlia Tuber purchase. We appreciate your trust in our products and services.

STEMS Wayland